Return and Refund Policy — Reseller Portal

This policy applies to all purchases made through the Marina Yacht Wear (MYW) reseller portal.

1. Simple returns (order error, change of mind)

• Returns for convenience (order error, change of mind) are accepted within 14 days of receiving the order.
• Items must be new, unworn, unwashed, and returned in their original packaging.
• A 20% restocking fee applies to the value of the returned items, unless the return is due to a merchandise quality issue or an error made by Marina Yacht Wear, in which case no restocking fee applies.
• Return shipping costs are the responsibility of the reseller.
• The refund (less the restocking fee) is issued once our team has received and inspected the items.

2. Returns for manufacturing defects

• Any manufacturing defect must be reported within 14 days of receiving the order.
• Return shipping costs are the responsibility of the reseller.
• Once the defect has been verified, the product is replaced free of charge (or refunded if a replacement isn't possible).
• Items must be returned in the condition they were received, along with a description and, if possible, photos of the defect.

3. How to initiate a return

All return requests (simple or defect-related) must be sent by email to wholesale@marinayachtwear.com, including:

• The order number
• The list of items concerned
• The reason for the return
• For a defect: a description and, ideally, photos

A return authorization will be sent to you before shipping anything back. No return is accepted without prior approval from our team.

4. Cases not covered by this policy

• End-of-season unsold stock buybacks follow a separate policy (annual buyback in September, with a 25% markdown, limited to new items in original packaging, subject to the reseller's account being up to date on invoices).
• Please refer to our Wholesale Terms & Conditions for more details on this program.